Terms & Conditions

These Terms & Conditions ("Terms") apply to purchases made through othminy.com and govern your access to and use of our online store.

othminy.com is owned and operated by Xuzhou Rihao Technology Development Co., Ltd., trading under the brand name OTHMINY.

By placing an order through our website, you acknowledge that you have read and understood these Terms and agree that your purchase is subject to these Terms and any other applicable policies published on our website. Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.

Scope of These Terms

These Terms apply to purchases of products offered through othminy.com, including our collections of Mineral Sculptures, Kintsugi Sculptures, and Marine Sculptures.

Additional policies may apply to your purchase, including our Shipping Policy, Return & Refund Policy, Payment & Security Policy, Privacy Policy, and any applicable Product Support & Care information.

These policies should be read together with these Terms where relevant. If a provision conflicts with mandatory consumer protection law, the applicable legal requirement will prevail.

Product Information

At OTHMINY, we aim to present our sculptural collections with clear, accurate, and useful product information. We make reasonable efforts to describe product dimensions, materials, colors, finishes, shapes, textures, characteristics, prices, images, and availability as accurately as possible.

Our collections explore three distinct artistic directions.

Mineral Sculptures focus on the visual character of mineral-inspired forms, sculptural volumes, distinctive textures, and material expression.

Kintsugi Sculptures draw inspiration from the artistic philosophy of repair, contrast, and renewal, exploring expressive lines and decorative compositions.

Marine Sculptures take inspiration from the ocean, marine life, and organic forms found throughout the natural world.

The specific materials, construction methods, finishes, dimensions, and decorative details of each product are described on its individual product page where applicable.

Actual product appearance may vary slightly due to screen and display settings, photography and lighting conditions, material characteristics, manufacturing tolerances, finishing processes, production batch differences, or design updates.

Products featuring textured surfaces, mineral-inspired finishes, contrasting decorative details, irregular contours, or organic forms may display minor variations in appearance. Such variations do not necessarily indicate a product defect when they are consistent with the product's intended design and disclosed characteristics.

Product photographs and illustrations are intended to help customers understand the appearance and design of each piece. They should be considered together with the written product specifications and any applicable product descriptions.

We reserve the right to correct errors, update product information, modify product availability, or revise website content where reasonably necessary.

If a significant error affects an order that has already been placed, we may contact you to discuss the available options. Where appropriate, we may cancel the affected item and issue an applicable refund in accordance with our policies and applicable law.

Product Characteristics, Materials & Care

Customers are responsible for reviewing product descriptions, dimensions, materials, finishes, intended use, and care recommendations before purchasing or displaying a product.

Product construction, surface treatments, decorative features, and included accessories may vary between models or versions. Any components or accessories included with a particular product will be identified on the relevant product page where applicable.

Unless expressly stated otherwise, OTHMINY does not guarantee compatibility with third-party display accessories, mounting hardware, replacement components, cleaning products, or other items not specified for the product.

Sculptural objects may feature distinctive surface textures, contrasting finishes, irregular contours, or decorative details. These characteristics should be handled according to the product-specific care instructions.

Customers should not assume that a product is suitable for outdoor display, exposure to moisture, direct sunlight, extreme temperatures, or other environmental conditions unless the individual product description expressly indicates such suitability.

Orders & Acceptance

After submitting an order, you may receive an automated order confirmation by email.

This confirmation acknowledges that we have received your order but does not necessarily constitute final acceptance or confirm that your order has been dispatched.

An order may be subject to payment authorization, inventory verification, fraud-prevention review, shipping eligibility, and other reasonable fulfillment checks.

OTHMINY reserves the right to refuse, limit, verify, or cancel an order where reasonably necessary, including circumstances involving payment authorization failure, suspected fraud, unauthorized payment activity, inventory limitations, incorrect pricing or product information, shipping restrictions, duplicate or unusual orders, abuse of promotional offers, legal or regulatory restrictions, or other circumstances preventing reasonable fulfillment.

If an order is canceled after payment has been successfully processed, an appropriate refund will be issued to the original payment method or another method permitted by the applicable payment provider and law.

We will make reasonable efforts to communicate material order issues and provide relevant information about any available resolution.

Order Changes & Cancellations

If you need to change or cancel an order, please contact our customer support team as soon as possible.

Email: service@othminy.com

We will make reasonable efforts to assist before fulfillment begins.

However, we cannot guarantee that changes or cancellations can be completed once an order has entered processing, picking or packing, protective packaging, fulfillment, shipping preparation, or dispatch.

If your order has already shipped, our Return & Refund Policy may apply.

All cancellation requests are subject to the order's current fulfillment status, applicable policy provisions, and any mandatory legal requirements.

Prices

Product prices displayed on othminy.com are processed in U.S. dollars (USD) unless otherwise indicated during checkout.

Prices may vary depending on the product, model, specifications, available variations, promotional eligibility, destination, applicable taxes, and shipping charges.

The final amount payable will be displayed during checkout before you complete your purchase.

OTHMINY may update product prices for future purchases at any time. A price change will not, by itself, alter the agreed price of an order that has already been accepted, except where an adjustment is permitted by applicable law or agreed upon with the customer.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact you before fulfillment or cancel the affected order and provide an applicable refund.

We will not use this provision to remove any mandatory rights you may have under applicable consumer protection law.

Taxes & Other Charges

Applicable taxes, shipping charges, and other order-related fees will be displayed during checkout where required or supported.

International orders may be subject to additional charges, including customs duties, import taxes, brokerage fees, clearance charges, and local government or carrier fees.

Unless otherwise stated during checkout or required by applicable law, these additional charges are generally the responsibility of the recipient.

Such charges and requirements may vary depending on the destination, the nature of the shipment, local regulations, and the policies of the relevant authorities or service providers.

For additional information regarding delivery-related charges, please review our Shipping Policy.

Payment

Available payment methods are displayed during checkout and may vary depending on customer location, device type, order value, and the payment services available at the time of purchase.

By submitting payment information, you confirm that you are authorized to use the selected payment method, that the information provided is accurate and complete, and that you authorize the applicable transaction amount to be processed.

All transactions may be subject to payment authorization, verification, fraud prevention, and security checks.

If a payment cannot be authorized, your order may not be completed.

For further information regarding payment methods, transaction verification, refunds, and checkout security, please review our Payment & Security Policy.

Promotions & Offers

OTHMINY may occasionally provide promotional benefits, including promotional pricing, discount codes, product bundles, limited-time offers, free or reduced shipping promotions, and other special offers.

Promotional offers may be subject to additional conditions, such as start and end dates, minimum purchase requirements, product exclusions, geographic restrictions, quantity limitations, customer eligibility requirements, and usage restrictions.

Unless otherwise stated in the applicable offer, promotions cannot be combined with other offers, and discounts generally cannot be applied retroactively to completed orders.

Any promotion-specific terms displayed on our website or communicated with the offer will govern the applicable promotion.

OTHMINY reserves the right to modify, suspend, or discontinue promotional offers where permitted by applicable law. Any such change will not override rights already established under applicable law or the terms of an accepted transaction.

Shipping & Delivery

Shipping methods, estimated delivery times, tracking availability, shipping charges, and related matters are governed by our Shipping Policy.

Any delivery timeframe provided is an estimate unless expressly stated otherwise. Actual delivery may be affected by circumstances outside our reasonable control, including carrier operations, customs processing, weather conditions, transportation disruptions, public holidays, remote delivery locations, and local delivery conditions.

Customers are responsible for providing complete and accurate shipping information during checkout.

Some OTHMINY sculptural objects may feature delicate surface finishes, intricate forms, decorative details, or specialized packaging requirements. We take reasonable measures to prepare products for transportation and help reduce the risk of damage during shipment.

Customers should inspect their order promptly after delivery and contact our customer support team if a product arrives damaged, defective, incorrect, or incomplete.

For additional information about delivery, tracking, shipping delays, and damaged shipments, please refer to our Shipping Policy.

Returns & Refunds

Returns, refunds, exchanges, damaged products, incorrect orders, and related procedures are governed by our Return & Refund Policy.

Please contact OTHMINY before returning a product so our customer support team can review your request and provide the applicable instructions and return address.

Return eligibility may depend on the condition of the product, the reason for the return, the applicable return period, and the requirements set out in our Return & Refund Policy.

Customers should package returned sculptural objects carefully to help prevent damage during transportation. Where reasonably possible, the original packaging and all included components should be retained until the return process has been completed.

Nothing in our return procedures is intended to limit consumer rights that cannot legally be excluded.

Damaged, Defective & Incorrect Products

If your OTHMINY product arrives damaged, defective, incorrect, incomplete, or with missing components, please contact us as soon as reasonably possible.

This may include issues involving the product's structure, surface finish, decorative details, materials, included components, or other characteristics relevant to the individual item.

To help us review your request, we may ask for your order number, clear photographs of the product, photographs of the original packaging, a photograph of the shipping label where available, and a short video demonstrating the issue where appropriate.

Please retain the product and its original packaging until our customer support team has reviewed your request and provided further instructions.

Depending on the circumstances, the applicable policies, and applicable law, available solutions may include a replacement, refund, repair where appropriate, or another suitable resolution.

We will assess the information provided and advise you on the appropriate next steps.

Product Use & Care

OTHMINY products should be used and displayed according to their intended purpose, product instructions, technical specifications, safety information, and applicable care recommendations.

Sculptural Objects

Handle sculptural objects carefully and place them on stable, suitable surfaces appropriate to their dimensions and weight.

Avoid unnecessary impact, dropping, excessive pressure, or handling that could damage delicate contours, decorative elements, or finished surfaces.

Use cleaning methods appropriate to the specific materials and finishes identified on the product page or in the accompanying care instructions. Avoid abrasive materials, harsh chemicals, aggressive polishing, or unapproved cleaning treatments that could alter the appearance or condition of the piece.

Where a product has a distinctive texture, contrasting finish, or intricate decorative detail, take additional care when handling or cleaning the affected area.

Do not assume that all products can be exposed to water, humidity, direct sunlight, or outdoor conditions. Follow the instructions provided for the individual item.

Display & Placement

Before displaying a sculptural object, consider its dimensions, weight, base design, and the stability of the intended surface.

Keep products away from locations where they may be easily knocked over, exposed to unnecessary impact, or accessed by children or pets in ways that could cause damage or injury.

If a product includes mounting hardware, assembly components, or specific installation instructions, follow the supplied guidance and use compatible accessories.

Customers are responsible for ensuring that their chosen display location and installation method are suitable for the particular product.

Improper handling, unsuitable placement, unauthorized modifications, or inappropriate cleaning may affect eligibility for certain warranty or after-sales remedies, subject to applicable law.

Indoor & Outdoor Use

Unless the individual product page specifically states otherwise, OTHMINY sculptural objects are intended primarily for indoor decorative use.

Products should be protected from unnecessary exposure to rain, excessive moisture, extreme temperatures, prolonged direct sunlight, harsh chemicals, and other environmental conditions that may affect their materials, finishes, or structural integrity.

Any claim regarding outdoor suitability, water resistance, or other environmental performance applies only where expressly stated for the specific product.

Customers should review the relevant product information before placing an item in an outdoor or otherwise challenging environment.

Product Dimensions & Material Variations

Measurements and specifications displayed on othminy.com are provided as references to help customers understand each product's size, proportions, and characteristics.

Minor variations may occur due to manufacturing processes, measurement methods, material characteristics, finishing techniques, production batch differences, or design updates.

Depending on the product, these variations may involve dimensions, color tone, surface texture, finish, contours, or decorative details.

Mineral-inspired surfaces, Kintsugi-inspired contrasts, and marine-inspired organic forms may have distinctive visual characteristics that contribute to the design of an individual piece.

Minor variations do not necessarily indicate a defect when they are consistent with the product's stated characteristics and intended appearance.

Customers should review the individual product page for the most relevant specifications before purchasing.

Product Support & Warranty

Certain OTHMINY products may include product support or limited warranty coverage where specifically stated.

Where applicable, warranty coverage, duration, exclusions, and claim procedures will be described in the relevant product documentation, product page, or Product Support & Care information.

Warranty coverage is separate from statutory consumer rights and does not replace any mandatory protections available under applicable law.

Nothing in these Terms or any applicable warranty provision limits rights that cannot legally be excluded under applicable consumer protection laws.

For assistance with a product issue, please contact our customer support team at service@othminy.com.

Personal Use & Commercial Resale

Products offered through othminy.com are intended primarily for lawful personal, household, decorative, or gift use unless otherwise agreed by OTHMINY in writing.

Retailers, interior design businesses, commercial buyers, and other potential partners who wish to purchase products for resale or commercial purposes are encouraged to contact us to discuss applicable arrangements.

Unauthorized commercial resale, misuse of product listings, or other commercial activity that infringes our rights or violates applicable law may be restricted where reasonably necessary.

Nothing in this section restricts lawful consumer activities or rights that cannot legally be excluded.

Prohibited Activity

You may not use othminy.com or its purchasing systems for fraudulent transactions, unauthorized payment activity, abuse of discounts or promotions, manipulation of checkout systems, misuse of return or refund procedures, unlawful commercial activity, interference with website security, unauthorized access to systems, or other unlawful or deceptive conduct.

You may not use our website in a manner that infringes intellectual property rights, compromises the security of our Services, interferes with other customers' access, or violates applicable laws and regulations.

OTHMINY may take reasonable measures to protect customers, the website, business operations, and payment systems when suspicious activity or a violation of these Terms is identified.

Such measures may include investigating suspicious transactions, restricting access where reasonably necessary, refusing or canceling affected orders, and taking other actions permitted by applicable law.

Intellectual Property

Unless otherwise stated, website content, including OTHMINY branding, logos, product descriptions, photographs, illustrations, graphics, videos, website layouts, design elements, and original written content, is owned by, licensed to, or used with authorization by OTHMINY, Xuzhou Rihao Technology Development Co., Ltd., or the applicable rights holders.

Our product presentations, collection concepts, visual identity, and original content form part of the distinctive presentation of the OTHMINY brand.

Website content may not be reproduced, distributed, modified, published, commercially exploited, or otherwise used without appropriate authorization, except where permitted by applicable law.

Nothing in this section grants you ownership of our intellectual property or permission to use protected materials beyond what is expressly permitted.

Third-party trademarks, names, or other intellectual property appearing on our website remain the property of their respective owners.

Third-Party Services

OTHMINY may use third-party service providers to support e-commerce infrastructure, payment processing, order fulfillment, shipping and logistics, customer support, analytics, advertising services, fraud prevention, and website security.

These third-party services may operate under their own terms, privacy policies, and service conditions.

Your use of a third-party service may therefore be subject to additional terms established by that provider.

OTHMINY is not responsible for independent third-party services that we do not control, except to the extent responsibility cannot lawfully be excluded.

For information about how personal information is handled when using our website and related services, please review our Privacy Policy.

Electronic Communications

By placing an order or contacting us electronically, you agree that OTHMINY may communicate with you electronically where appropriate and permitted by applicable law.

Communications may include order confirmations, payment notifications, shipping updates, tracking information, customer support responses, return or refund communications, and security notices.

These communications may be sent to the email address provided during checkout or through other communication channels made available in connection with our Services.

Customers are responsible for providing accurate contact information and reviewing important communications related to their orders.

Where applicable law requires a particular form of notice or communication, we will follow the relevant legal requirements.

Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed as described in that policy, subject to applicable consent requirements and your rights under relevant privacy laws.

We encourage customers to review the Privacy Policy to understand our data practices, available privacy choices, and the procedures for exercising applicable rights.

Disclaimer

To the fullest extent permitted by applicable law, othminy.com and related website services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted website availability, error-free operation, or that every technical issue will be corrected immediately.

We make reasonable efforts to present product images, descriptions, specifications, and other website information accurately. However, minor variations may occur due to display settings, photography, materials, manufacturing processes, and other factors described in these Terms.

Nothing in this section excludes any express product commitment or mandatory consumer protection right that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, OTHMINY and Xuzhou Rihao Technology Development Co., Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages arising from purchases, products, transactions, or use of our website where such limitations are legally permitted.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted, mandatory consumer rights, or remedies available under applicable consumer protection laws.

Any limitation of liability will be applied only to the extent permitted by the laws governing the relevant transaction.

Consumer Rights

Depending on your location, you may have statutory consumer rights relating to product conformity, defective products, repairs, replacements, returns, refunds, cancellations, and other matters.

These rights may apply independently of our store policies or any voluntary warranty coverage.

Nothing in these Terms is intended to waive, restrict, or replace mandatory rights or remedies available to you under applicable law.

Where a provision of these Terms conflicts with a mandatory legal requirement, that provision will be interpreted or applied only to the extent legally permitted.

Changes to These Terms

OTHMINY may update these Terms periodically to reflect changes in business operations, products or collections, website functionality, store policies, service providers, or legal requirements.

Updated versions will be posted on this page. The revised Terms will apply from the stated effective date or, where no date is stated, from the time they are published, subject to applicable law.

Changes will not retroactively remove rights that have already accrued or alter the terms of an accepted order where doing so would violate applicable law.

We encourage customers to review this page periodically to remain informed about the terms governing purchases through our website.

Contact Us

If you have questions regarding these Terms, an order, an OTHMINY product, or our store policies, please contact our customer support team through the official channel below.

Brand: OTHMINY

Website: othminy.com

Legal Entity: Xuzhou Rihao Technology Development Co., Ltd.

Registered Address: 3-116A, Qiaojiahu Neighborhood Center, Yunlong District, Xuzhou City, Jiangsu Province, China.

Unified Social Credit Code: 91320303MAE890E32P

Customer Support Email: service@othminy.com

othminy.com is owned and operated by Xuzhou Rihao Technology Development Co., Ltd. The company is responsible for the operation of the online store, customer service, order coordination, and related e-commerce activities.

For order-related inquiries, please include your order number and the email address used during checkout so our team can assist you more efficiently.

The OTHMINY Perspective

At OTHMINY, we believe sculptural objects bring character to a space through the relationship between form, material, and artistic expression.

Our Mineral Sculptures explore the presence and texture of mineral-inspired forms. Our Kintsugi Sculptures draw on the expressive contrast of restoration and renewal. Our Marine Sculptures take inspiration from the organic shapes and visual rhythms of the natural world.

These Terms are intended to provide a clear framework for purchasing and interacting with our collections while supporting a transparent, responsible, and dependable customer experience.

Thank you for choosing OTHMINY and welcoming sculptural artistry into your space.

OTHMINY — Where Mineral Beauty, Artistic Renewal, and Marine Forms Meet.